00877cam a2200253 4500 440313256 TxAuBib 20140731120000.0 011026s2002||||||||||||||||||||||||eng|u 2001006624 9780787960193 alk. paper 0787960195 alk. paper DLC DLC DLC TxAuBib Guilmartin, Nance, 1955- Healing conversations : what to say when you don't know what to say / Nance Guilmartin. 1st ed. San Francisco : Jossey-Bass, 2002. xxiv, 325 p. ; 19 cm. Includes bibliographical references (p. 303-313) and index. 20140731. APLNF. Consolation. Interpersonal communication.